Privacy Policy

Introduction

WaypointsX ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our travel advisor platform and related services.

Please read this privacy policy carefully. If you do not agree with the terms of this privacy policy, please do not access the platform.

Information We Collect

Personal Information

We may collect personal information that you voluntarily provide to us when you:

• Register for an account
• Create client profiles
• Create and manage itineraries
• Contact us for support
• Subscribe to our newsletter

This information may include:

• Name, email address, and phone number
• Billing and payment information
• Business name and professional details
• Client information you enter into the platform

Client Data

As a travel advisor using our platform, you may input client data including names, contact information, travel preferences, passport details, and other personal information. You are responsible for ensuring you have appropriate consent to store and process this client data.

Automatically Collected Information

When you access our platform, we may automatically collect:

• Device and browser information
• IP address and location data
• Usage patterns and analytics
• Cookies and similar tracking technologies

How We Use Your Information

We use the information we collect to:

• Provide, maintain, and improve our services
• Process transactions and send related information
• Send administrative information, updates, and marketing communications
• Respond to your comments, questions, and support requests
• Monitor and analyze usage patterns to improve user experience
• Protect against fraudulent or unauthorized activity
• Comply with legal obligations

Data Security

We implement appropriate technical and organizational security measures to protect your personal information, including:

• Encryption of data in transit and at rest using industry-standard protocols
• Regular security assessments and penetration testing
• Access controls and authentication requirements
• Secure cloud infrastructure with reputable providers
• Regular backups and disaster recovery procedures

While we strive to use commercially acceptable means to protect your personal information, no method of transmission over the Internet or electronic storage is 100% secure.

Data Retention

We retain your personal information for as long as your account is active or as needed to provide you services. If you cancel your subscription, we retain your data in read-only mode for 30 days, after which it is permanently deleted unless required by law.

Sharing Your Information

We do not sell your personal information. We may share your information in the following circumstances:

• Service Providers: Third-party vendors who help us operate our platform (e.g., hosting, payment processing, analytics)
• Legal Requirements: When required by law or to protect our rights
• Business Transfers: In connection with a merger, acquisition, or sale of assets
• With Your Consent: When you have given us permission to share your information

Your Rights and Choices

Depending on your location, you may have the following rights:

• Access, correct, or delete your personal information
• Object to or restrict certain processing activities
• Data portability (receive your data in a structured format)
• Withdraw consent where processing is based on consent
• Opt-out of marketing communications

To exercise these rights, please contact us at privacy@waypointsx.com.

Cookies and Tracking

We use cookies and similar tracking technologies to enhance your experience. You can control cookie preferences through your browser settings. Note that disabling certain cookies may affect platform functionality.

Children's Privacy

Our platform is not intended for children under 18 years of age. We do not knowingly collect personal information from children.

International Data Transfers

Your information may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place for such transfers in compliance with applicable laws.

Changes to This Policy

We may update this privacy policy from time to time. We will notify you of any changes by posting the new policy on this page and updating the "Last updated" date.

Contact Us

If you have questions or concerns about this privacy policy or our data practices, please contact us at:

Email: privacy@waypointsx.com
Address: WaypointsX, Inc.
123 Travel Plaza, Suite 400
San Francisco, CA 94102